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CVE-2018-14593 An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their pri...

HighCVSS 8.8 EPSS 1.9%
Published
Updated
Exploit status
No public exploit known

Description

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.

Affected products

ProductAffected versionsFixed in
debian/otrs2(Debian:11) < 6.0.10-1 6.0.10-1
debian/otrs2(Debian:11) = 2.0.4p01-10 No fix listed
debian/otrs2(Debian:11) = 2.0.4p01-11 No fix listed
debian/otrs2(Debian:11) = 2.0.4p01-12 No fix listed
debian/otrs2(Debian:11) = 2.0.4p01-13 No fix listed
debian/otrs2(Debian:11) = 2.0.4p01-14 No fix listed
debian/otrs2(Debian:11) = 2.0.4p01-14.1 No fix listed
debian/otrs2(Debian:11) = 2.0.4p01-15 No fix listed
debian/otrs2(Debian:11) = 2.0.4p01-16 No fix listed
debian/otrs2(Debian:11) = 2.0.4p01-17 No fix listed
debian/otrs2(Debian:11) = 2.0.4p01-18 No fix listed
debian/otrs2(Debian:11) = 2.0.4p01-6 No fix listed
debian/otrs2(Debian:11) = 2.0.4p01-7 No fix listed
debian/otrs2(Debian:11) = 2.0.4p01-8 No fix listed
debian/otrs2(Debian:11) = 2.0.4p01-9 No fix listed
debian/otrs2(Debian:11) = 2.0.99beta1-1 No fix listed
debian/otrs2(Debian:11) = 2.0.99beta1-2 No fix listed
debian/otrs2(Debian:11) = 2.1.1-1 No fix listed
debian/otrs2(Debian:11) = 2.1.3-1 No fix listed
debian/otrs2(Debian:11) = 2.1.4-1 No fix listed
debian/otrs2(Debian:11) = 2.1.4-2 No fix listed
debian/otrs2(Debian:11) = 2.1.5-1 No fix listed
debian/otrs2(Debian:11) = 2.1.5-2 No fix listed
debian/otrs2(Debian:11) = 2.1.5-3 No fix listed
debian/otrs2(Debian:11) = 2.1.6-1 No fix listed
Show 175 more
ProductAffected versionsFixed in
debian/otrs2(Debian:11) = 2.1.7-1 No fix listed
debian/otrs2(Debian:11) = 2.1.7-2 No fix listed
debian/otrs2(Debian:11) = 2.2.0~beta2-1 No fix listed
debian/otrs2(Debian:11) = 2.2.0~beta3-1 No fix listed
debian/otrs2(Debian:11) = 2.2.1-1 No fix listed
debian/otrs2(Debian:11) = 2.2.2-1 No fix listed
debian/otrs2(Debian:11) = 2.2.3-1 No fix listed
debian/otrs2(Debian:11) = 2.2.4-1 No fix listed
debian/otrs2(Debian:11) = 2.2.5-1 No fix listed
debian/otrs2(Debian:11) = 2.2.5-2 No fix listed
debian/otrs2(Debian:11) = 2.2.6-1 No fix listed
debian/otrs2(Debian:11) = 2.2.7-1 No fix listed
debian/otrs2(Debian:11) = 2.2.7-2 No fix listed
debian/otrs2(Debian:11) = 2.2.7-2lenny1 No fix listed
debian/otrs2(Debian:11) = 2.2.7-2lenny2 No fix listed
debian/otrs2(Debian:11) = 2.2.7-2lenny3 No fix listed
debian/otrs2(Debian:11) = 2.2.7-3 No fix listed
debian/otrs2(Debian:11) = 2.3.2-1 No fix listed
debian/otrs2(Debian:11) = 2.3.2-2 No fix listed
debian/otrs2(Debian:11) = 2.3.3-1 No fix listed
debian/otrs2(Debian:11) = 2.3.4-1 No fix listed
debian/otrs2(Debian:11) = 2.3.4-2 No fix listed
debian/otrs2(Debian:11) = 2.3.4-3 No fix listed
debian/otrs2(Debian:11) = 2.3.4-4 No fix listed
debian/otrs2(Debian:11) = 2.3.4-5 No fix listed
debian/otrs2(Debian:11) = 2.3.4-6 No fix listed
debian/otrs2(Debian:11) = 2.3.4-7 No fix listed
debian/otrs2(Debian:11) = 2.4.10+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 2.4.10+dfsg1-2 No fix listed
debian/otrs2(Debian:11) = 2.4.10+dfsg1-3 No fix listed
debian/otrs2(Debian:11) = 2.4.5-1 No fix listed
debian/otrs2(Debian:11) = 2.4.5-2 No fix listed
debian/otrs2(Debian:11) = 2.4.5-3 No fix listed
debian/otrs2(Debian:11) = 2.4.5-4 No fix listed
debian/otrs2(Debian:11) = 2.4.5-5 No fix listed
debian/otrs2(Debian:11) = 2.4.6-1 No fix listed
debian/otrs2(Debian:11) = 2.4.6-2 No fix listed
debian/otrs2(Debian:11) = 2.4.7+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 2.4.7-1 No fix listed
debian/otrs2(Debian:11) = 2.4.7-2 No fix listed
debian/otrs2(Debian:11) = 2.4.7-3 No fix listed
debian/otrs2(Debian:11) = 2.4.7-4 No fix listed
debian/otrs2(Debian:11) = 2.4.7-5 No fix listed
debian/otrs2(Debian:11) = 2.4.7-6 No fix listed
debian/otrs2(Debian:11) = 2.4.8+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 2.4.9+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 2.4.9+dfsg1-2 No fix listed
debian/otrs2(Debian:11) = 2.4.9+dfsg1-3 No fix listed
debian/otrs2(Debian:11) = 2.4.9+dfsg1-3+squeeze1 No fix listed
debian/otrs2(Debian:11) = 2.4.9+dfsg1-3+squeeze3 No fix listed
debian/otrs2(Debian:11) = 2.4.9+dfsg1-3+squeeze4 No fix listed
debian/otrs2(Debian:11) = 2.4.9+dfsg1-3+squeeze5 No fix listed
debian/otrs2(Debian:11) = 2.4.9+dfsg1-4 No fix listed
debian/otrs2(Debian:11) = 2.4.9+dfsg1-5 No fix listed
debian/otrs2(Debian:11) = 3.0.10+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 3.0.10+dfsg1-2 No fix listed
debian/otrs2(Debian:11) = 3.0.11+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 3.0.8+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 3.0.9+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 3.1.0~beta4+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 3.1.0~beta5+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 3.1.0~rc1+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 3.1.1+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 3.1.1+dfsg1-2 No fix listed
debian/otrs2(Debian:11) = 3.1.10+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 3.1.11+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 3.1.12+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 3.1.12+dfsg1-2 No fix listed
debian/otrs2(Debian:11) = 3.1.12+dfsg1-3 No fix listed
debian/otrs2(Debian:11) = 3.1.2+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 3.1.2+dfsg1-2 No fix listed
debian/otrs2(Debian:11) = 3.1.2+dfsg1-3 No fix listed
debian/otrs2(Debian:11) = 3.1.3+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 3.1.3+dfsg1-2 No fix listed
debian/otrs2(Debian:11) = 3.1.4+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 3.1.5+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 3.1.5+dfsg1-2 No fix listed
debian/otrs2(Debian:11) = 3.1.5+dfsg1-3 No fix listed
debian/otrs2(Debian:11) = 3.1.6+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 3.1.7+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 3.1.7+dfsg1-2 No fix listed
debian/otrs2(Debian:11) = 3.1.7+dfsg1-3 No fix listed
debian/otrs2(Debian:11) = 3.1.7+dfsg1-4 No fix listed
debian/otrs2(Debian:11) = 3.1.7+dfsg1-5 No fix listed
debian/otrs2(Debian:11) = 3.1.7+dfsg1-6 No fix listed
debian/otrs2(Debian:11) = 3.1.7+dfsg1-7 No fix listed
debian/otrs2(Debian:11) = 3.1.7+dfsg1-8 No fix listed
debian/otrs2(Debian:11) = 3.1.8+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 3.1.9+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 3.2.1+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 3.2.10-1 No fix listed
debian/otrs2(Debian:11) = 3.2.10-2 No fix listed
debian/otrs2(Debian:11) = 3.2.11-1 No fix listed
debian/otrs2(Debian:11) = 3.2.11-1~bpo70+1 No fix listed
debian/otrs2(Debian:11) = 3.2.12-1 No fix listed
debian/otrs2(Debian:11) = 3.2.2+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 3.2.3+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 3.2.4-1 No fix listed
debian/otrs2(Debian:11) = 3.2.5-1 No fix listed
debian/otrs2(Debian:11) = 3.2.6-1 No fix listed
debian/otrs2(Debian:11) = 3.2.6-2 No fix listed
debian/otrs2(Debian:11) = 3.2.7-1 No fix listed
debian/otrs2(Debian:11) = 3.2.7-2 No fix listed
debian/otrs2(Debian:11) = 3.2.8-1 No fix listed
debian/otrs2(Debian:11) = 3.2.9-1 No fix listed
debian/otrs2(Debian:11) = 3.2.9-2 No fix listed
debian/otrs2(Debian:11) = 3.3.1-1 No fix listed
debian/otrs2(Debian:11) = 3.3.10-1 No fix listed
debian/otrs2(Debian:11) = 3.3.11-1 No fix listed
debian/otrs2(Debian:11) = 3.3.18-1~deb7u1 No fix listed
debian/otrs2(Debian:11) = 3.3.18-1~deb7u2 No fix listed
debian/otrs2(Debian:11) = 3.3.18-1~deb7u3 No fix listed
debian/otrs2(Debian:11) = 3.3.2-1 No fix listed
debian/otrs2(Debian:11) = 3.3.3-1 No fix listed
debian/otrs2(Debian:11) = 3.3.3-2 No fix listed
debian/otrs2(Debian:11) = 3.3.3-3 No fix listed
debian/otrs2(Debian:11) = 3.3.4-1 No fix listed
debian/otrs2(Debian:11) = 3.3.5-1 No fix listed
debian/otrs2(Debian:11) = 3.3.6-1 No fix listed
debian/otrs2(Debian:11) = 3.3.7-1 No fix listed
debian/otrs2(Debian:11) = 3.3.7-2 No fix listed
debian/otrs2(Debian:11) = 3.3.8-1 No fix listed
debian/otrs2(Debian:11) = 3.3.9-1 No fix listed
debian/otrs2(Debian:11) = 3.3.9-2 No fix listed
debian/otrs2(Debian:11) = 3.3.9-3 No fix listed
debian/otrs2(Debian:11) = 3.3.9-3~bpo70+1 No fix listed
debian/otrs2(Debian:11) = 4.0.10-1 No fix listed
debian/otrs2(Debian:11) = 4.0.11-1 No fix listed
debian/otrs2(Debian:11) = 4.0.12-1 No fix listed
debian/otrs2(Debian:11) = 4.0.13-1 No fix listed
debian/otrs2(Debian:11) = 4.0.13-1~bpo8+1 No fix listed
debian/otrs2(Debian:11) = 4.0.5-1 No fix listed
debian/otrs2(Debian:11) = 4.0.5-2 No fix listed
debian/otrs2(Debian:11) = 4.0.6-1 No fix listed
debian/otrs2(Debian:11) = 4.0.7-1 No fix listed
debian/otrs2(Debian:11) = 4.0.7-2 No fix listed
debian/otrs2(Debian:11) = 4.0.8-1 No fix listed
debian/otrs2(Debian:11) = 4.0.9-1 No fix listed
debian/otrs2(Debian:11) = 5.0.1-1 No fix listed
debian/otrs2(Debian:11) = 5.0.1-2 No fix listed
debian/otrs2(Debian:11) = 5.0.10-1 No fix listed
debian/otrs2(Debian:11) = 5.0.10-1~bpo8+1 No fix listed
debian/otrs2(Debian:11) = 5.0.11-1 No fix listed
debian/otrs2(Debian:11) = 5.0.12-1 No fix listed
debian/otrs2(Debian:11) = 5.0.13-1 No fix listed
debian/otrs2(Debian:11) = 5.0.13-1~bpo8+1 No fix listed
debian/otrs2(Debian:11) = 5.0.13-2 No fix listed
debian/otrs2(Debian:11) = 5.0.14-1 No fix listed
debian/otrs2(Debian:11) = 5.0.14-1~bpo8+1 No fix listed
debian/otrs2(Debian:11) = 5.0.15-1 No fix listed
debian/otrs2(Debian:11) = 5.0.16-1 No fix listed
debian/otrs2(Debian:11) = 5.0.16-1~bpo8+1 No fix listed
debian/otrs2(Debian:11) = 5.0.17-1 No fix listed
debian/otrs2(Debian:11) = 5.0.18-1 No fix listed
debian/otrs2(Debian:11) = 5.0.19-1 No fix listed
debian/otrs2(Debian:11) = 5.0.2-1 No fix listed
debian/otrs2(Debian:11) = 5.0.20-1 No fix listed
debian/otrs2(Debian:11) = 5.0.21-1 No fix listed
debian/otrs2(Debian:11) = 5.0.21-1~bpo9+1 No fix listed
debian/otrs2(Debian:11) = 5.0.22-1 No fix listed
debian/otrs2(Debian:11) = 5.0.23-1 No fix listed
debian/otrs2(Debian:11) = 5.0.23-1~bpo9+1 No fix listed
debian/otrs2(Debian:11) = 5.0.24-1 No fix listed
debian/otrs2(Debian:11) = 5.0.24-1~bpo9+1 No fix listed
debian/otrs2(Debian:11) = 5.0.3-1 No fix listed
debian/otrs2(Debian:11) = 5.0.5-1 No fix listed
debian/otrs2(Debian:11) = 5.0.6-1 No fix listed
debian/otrs2(Debian:11) = 5.0.6-1~bpo8+1 No fix listed
debian/otrs2(Debian:11) = 5.0.7-1 No fix listed
debian/otrs2(Debian:11) = 5.0.8+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 5.0.8-1 No fix listed
debian/otrs2(Debian:11) = 5.0.8-1~bpo8+1 No fix listed
debian/otrs2(Debian:11) = 5.0.9+dfsg1-1 No fix listed
debian/otrs2(Debian:11) = 5.0.9+repack1-1 No fix listed
debian/otrs2(Debian:11) = 6.0.1-1 No fix listed

References