SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality, allowing for administrator account takeover and file read primitives.
Vendor
sysaid vulnerabilities
38 published CVES affecting sysaid, from public sources (CVE.org, NVD, CISA KEV, FIRST EPSS, OSV).
- Total
- 38
- Critical
- 9
- High
- 9
- Medium
- 20
- Low
- 0
- Unscored
- 0
- CISA KEV
- 3
Products
- sysaid 26
- help desk 4
- sysaid on-premises 4
- SysAid On-Prem 3
- application programming interface 1
- itil 1
- okta sso 1
- SysAid - Okta SSO integration 1
- sysaidsy on-premises 1
Latest sysaid CVEs
Newest publication first · page 1 of 2
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CriticalCVSS 9.3
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CVE-2025-2776 SysAid On-Prem <= 23.3.40 serverurl Proceessing XML External Entity Injection
PublishedCriticalCVSS 9.3 EPSS 65.2% CISA KEV added 2025-07-22 Exploited in the wildSysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives.
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CriticalCVSS 9.3 EPSS 43.2% CISA KEV added 2025-07-22 Exploited in the wild
SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Checkin processing functionality, allowing for administrator account takeover and file read primitives.
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CriticalCVSS 9.1
SysAid - CWE-78: Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')
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CriticalCVSS 9.9
SysAid - CWE-89: Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')
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HighCVSS 7.2
SysAid before version 23.2.14 b18 - CWE-918: Server-Side Request Forgery (SSRF) may allow exposing the local OS user's NTLMv2 hash
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CriticalCVSS 9.8 EPSS 98.9% CISA KEV added 2023-11-13 Ransomware Exploited in the wild
In SysAid On-Premise before 23.3.36, a path traversal vulnerability leads to code execution after an attacker writes a file to the Tomcat webroot, as exploited in the wild in November 2023.
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MediumCVSS 6.5
Sysaid - CWE-552: Files or Directories Accessible to External Parties - Authenticated users may exfiltrate files from the server via an unspecified method.
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HighCVSS 7.2
Sysaid - CWE-434: Unrestricted Upload of File with Dangerous Type - A malicious user with administrative privileges may be able to upload a dangerous filetype via an unspecified method.
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CVE-2022-40325 SysAid Help Desk before 22.1.65 allows XSS via the Asset Dashboard, aka FR# 67262.
PublishedMediumCVSS 6.1SysAid Help Desk before 22.1.65 allows XSS via the Asset Dashboard, aka FR# 67262.
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CVE-2022-40324 SysAid Help Desk before 22.1.65 allows XSS via the Linked SRs field, aka FR# 67258.
PublishedMediumCVSS 6.1SysAid Help Desk before 22.1.65 allows XSS via the Linked SRs field, aka FR# 67258.
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MediumCVSS 6.1
SysAid Help Desk before 22.1.65 allows XSS in the Password Services module, aka FR# 67241.
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MediumCVSS 6.1
SysAid Help Desk before 22.1.65 allows XSS, aka FR# 66542 and 65579.
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CriticalCVSS 9.8
SysAid - Okta SSO integration - was found vulnerable to XML External Entity Injection vulnerability. Any SysAid environment that uses the Okta SSO integration might be vulnerable. An unauthenticated attacker could exploit the XXE vulnerability by sending a malformed POST request...
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CriticalCVSS 9.8
Sysaid – Sysaid Local File Inclusion (LFI) – An unauthenticated attacker can access to the system by accessing to "/lib/tinymce/examples/index.html" path. in the "Insert/Edit Embedded Media" window Choose Type : iFrame and File/URL : [here is the LFI] Solution: Update to 22.2.20...
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MediumCVSS 6.1
Sysaid – Sysaid 14.2.0 Reflected Cross-Site Scripting (XSS) - The parameter "helpPageName" used by the page "/help/treecontent.jsp" suffers from a Reflected Cross-Site Scripting vulnerability. For an attacker to exploit this Cross-Site Scripting vulnerability, it's necessary for...
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HighCVSS 8.8
Sysaid – Pro Plus Edition, SysAid Help Desk Broken Access Control v20.4.74 b10, v22.1.20 b62, v22.1.30 b49 - An attacker needs to log in as a guest after that the system redirects him to the service portal or EndUserPortal.JSP, then he needs to change the path in the URL to /Conc...
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MediumCVSS 6.1
Sysaid – sysaid Open Redirect - An Attacker can change the redirect link at the parameter "redirectURL" from"GET" request from the url location: /CommunitySSORedirect.jsp?redirectURL=https://google.com. Unvalidated redirects and forwards are possible when a web application accept...
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CriticalCVSS 9.8
Sysaid – Sysaid System Takeover - An attacker can bypass the authentication process by accessing to: /wmiwizard.jsp, Then to: /ConcurrentLogin.jsp, then click on the login button, and it will redirect you to /home.jsp without any authentication.
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MediumCVSS 5.3
An issue was discovered in SysAid ITIL 20.4.74 b10. The /enduserreg endpoint is used to register end users anonymously, but does not respect the server-side setting that determines if anonymous users are allowed to register new accounts. Configuring the server-side setting to dis...
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HighCVSS 8.8
An unrestricted file upload vulnerability in /UploadPsIcon.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to upload an arbitrary file via the file parameter in the HTTP POST body. A successful request returns the absolute, server-side filesystem path of the...
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MediumCVSS 6.5
An unrestricted file copy vulnerability in /UserSelfServiceSettings.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to copy arbitrary files on the server filesystem to the web root (with an arbitrary filename) via the tempFile and fileName parameters in the...
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HighCVSS 8.8
A SQL injection vulnerability in /mobile/SelectUsers.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to execute arbitrary SQL commands via the filterText parameter.
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MediumCVSS 5.3
Sysaid API User Enumeration - Attacker sending requests to specific api path without any authorization before 21.3.60 version could get users names from the LDAP server.
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MediumCVSS 6.1
SysAid 20.4.74 allows XSS via the KeepAlive.jsp stamp parameter without any authentication.
Sources: CVE.org, NVD, CISA KEV, FIRST EPSS, OSV and public exploit-reference metadata. Product matching comes from the published CVE records. A proof-of-concept means public code exists; it is not evidence of exploitation.